Frequently Asked Questions

How do I download the RaceJoy app?

You can find the app in the App store or go to racejoy.net/download to find the app and download it to your phone.

Will there be aid stations/medical care along the pre-determined race courses?

No, there will not no aid stations along these courses.

Will there be race photos?

Currently there are no plans to provide race photos. There will be opportunities to take your own photos at the start/finish line for the Boise course.

Will all distances receive medals?

Yes! Thanks to our sponsor, Blue Cross of Idaho, all participants, no matter the distance, will receive a finisher medal!

Will there be an in-person race in 2021?

No one can predict the future, but we plan on being there and hope you will too. See you September 25, 2021!

Can I change my registration information such as email address, t-shirt size or race distance?

Yes, you can change the information originally provided on your St. Luke's FitOne race registration such as mailing address, email, t-shirt size and race distance. You can change this information until September 1, 2020 at 11:59 p.m.

Do I have to create an account with RunSignUp, St. Luke's FitOne's online registration provider?

Yes, you’ll need an account to register for the race. By creating an account, RunSignUp will store your participant information, which allows for a quicker and smoother registration process. This also allows you to easily transfer or edit your original registration (email, distance, t-shirt size, etc.). If you participated in St. Luke's FitOne in 2016, 2017, 2018 or 2019, you do not need to create a new account, but may simply log into RunSignUp using the account you created then.

Does St. Luke’s FitOne staff get paid out of my registration fees?

No. St. Luke's FitOne staff members work in a year-round capacity for St. Luke’s, and are compensated by St. Luke’s as their employer.

Is my online registration secure with my credit card information?

Absolutely! RunSignUp does not hold onto any credit card information.

Is my registration fee tax-deductible?

No, your registration fee helps defray event operational hard costs and is not considered tax-deductible. However, any amount that you choose to donate to St. Luke’s Children’s above the registration fee is tax-deductible to the extent allowed by law.

Should I register others for the event?

If you are someone’s legal guardian, yes, please register them. If you are a team leader, please encourage others to register themselves and make sure they choose your team during the online registration process. If you’re registering multiple people, please note that all packets will be mailed to the person who does the registering regardless of if the participants all live at the same address. Participants over age 18 years must sign their own waivers. When you register others and use your personal email address or home address instead of theirs, we have trouble getting waivers signed. Whenever possible, please encourage others to register themselves; it's a quick and easy process.

What percentage of my registration fee goes to St. Luke’s Children’s?

Your registration fee helps defray event operational hard costs. Proceeds above and beyond event operational hard costs will be donated to St. Luke's Children’s programs. Through your participation in St. Luke's FitOne, individual and team fundraising and personal giving are a direct donation to St. Luke's Children’s. As a not-for-profit organization, St. Luke’s Children’s depends on fundraising dollars to provide essential care and programming year-round.

Are refunds available?

No. Please check your calendar prior to registering for the event as all event registrations are non-refundable and non-transferable to next year’s event, no exceptions. This policy stays in effect whether you are injured, have an unexpected business or family emergency, pregnancy, etc.